Data Retention & Deletion Policy

Effective Date: May 13, 2025

1. ⁠Purpose

Define retention periods and secure deletion procedures for LiquidCash data.

2.⁠ Scope

Includes Client KYC documents, transaction records, API logs, support tickets, and analytics.

3.⁠ Retention Periods

  • KYC Documents: 8 years post-deregistration.
  • Transaction Records: 8 years after transaction date.
  • API & Access Logs: 2 years.
  • Support Records: 3 years after resolution.
  • Analytics Data: 5 years.

4.⁠ ⁠Secure Deletion

  • Automated Purge: Expired data flagged and securely deleted.
  • On-Demand Deletion: Request via data-privacy@liquidcash.com; confirmation within 5 business days.
  • All deletions logged with timestamp and operator ID.

5.⁠ Exceptions

  • Data involved in ongoing investigations, legal proceedings, or compliance reviews will remain until such matters are fully resolved.
  • Backup archives containing expired data are overwritten or purged in the normal backup cycle (within 90 days).