Dispute Resolution Policy

1. Introduction

At Buffon Services, we strive to provide a seamless and satisfactory experience for all users. However, disputes may arise, and we are committed to resolving them fairly, transparently, and efficiently. This policy outlines the steps users should take to address and resolve disputes.

2. Scope

This policy applies to all users of Buffon Services, including customers, merchants, and partners engaging in transactions on our platform.

3. Dispute Resolution Process

1 Attempting Informal Resolution

We encourage users to attempt to resolve their concerns through our customer support team before initiating a formal dispute. Users can reach out via:

Email: hi@buffonservices.xyz

Our team aims to address complaints within 10 business days of receiving them.

2 Submitting a Formal Dispute

If informal resolution is unsuccessful, users may submit a formal dispute by:

  • Providing a written complaint detailing the issue, transaction details, and supporting evidence.
  • Send the dispute to the address 1001 S. Main St. STE 500, Kalispell, Mt 59901 or email it to hi@buffonservices.xyz.
  • Buffon Services will respond within 15 business days of receiving the dispute.

3 Mediation Process

If a resolution is not reached, both parties may agree to mediation facilitated by a neutral third party to reach a mutually acceptable solution.

4. Governing Law

This Dispute Resolution Policy is governed by the laws of Montana. All disputes must be resolved in compliance with applicable legal and regulatory frameworks.

5. Policy Updates

Buffon Services reserves the right to update this policy at any time. Significant changes will be communicated via email or website notifications.

6. Contact Information

For questions or dispute submissions, please contact us:

  • Email: hi@buffonservices.xyz
  • Address: 1001 S. Main St. STE 500, Kalispell, MT 59901

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